What is Red Feather Romance's refund policy?
Authors may cancel a Red Feather Romance promotion for a full refund up to 3 days before the promotion's run date. Red Feather Romance runs free and discounted titles. For discounted promotions, titles priced above $0.99 will run even if the title's price is higher than expected. If a Free eBook promotion was purchased and the book is not free on the day of the promotion, we will cancel the promotion and we are unable to refund or reschedule the promotion. Additionally, for Series Promotions, if book 1 in your series is not free on the day of the promotion, we will cancel the promotion and we are unable to refund or reschedule the promotion.
For example:
To Kill a Mockingbird is scheduled to run as a Red Feather Romance promotion on August 5th at a price of $0.99.
The publisher cancels the promotion on August 1st --> The publisher received a full refund
The publisher cancels the promotion on August 3rd --> The publisher does not receive a refund
The publisher does not cancel the promotion and on August 5th, the title is priced at $11.99 --> The publisher does not receive a refund
The publisher does not cancel the promotion and on August 5th, the title is priced at $2.99 --> The title will run in the Red Feather Romance email on August 5th
Please contact us if you have any questions.